The most satisfying thing for us is to hear our clients saying they are satisfied with our services and have become much happier with our product. That is the reason why we decided to share their experiences and opinions on our website. This will allow new customers to get first-hand information about this investment, as well as the benefits and privileges that come with it.
I was convinced to enter Global Great because of your resorts portfolio and the yearly great profitability of your concept.
Now I also refer your company to all my friend for the additional valuable services of your staff.
** I do congrat myself for joining the club 6 years ago.
Timothy Parks
Since we enter different holiday concepts, this is the first time a company meet such a quality of service.
Our rating is 9/10. The missing point is because we think everything can always be improved.
We do not doubt that you will do so!
We will call you for our next holidays this week.
Thanks again for the ease and friendliness of our contacts.
Just a quick not to let you know that we could not be more happy with our membership.
You always answered our concerns with the more precise information.
Our yearly income is as high as we've been told so we'd like to express our gratitude.
We look forward to visiting you once again in Majorca this year
Hi Julie,
As promised, a word from Italy where we're having a marvelous stay.
Portofino is spectacular.
Thank you for planning us this lovely week.
One of our best lifetime journey!
Mr & Mrs Whittaker
No matter which resort we decided to visit, we always have a very comfortable apartment.
The quality and numbers of its equipment are much higher than the average accommodation in Spain.
Aucanada Club and Mediterranean Club particularly amaze us with the spectacular views.
MR. J.
We returned in Cala Pi this summer and surprised to discover that the apartment have been refurbished with brand new beds.
Evening performances were almost all new and very funny.
We appreciate the friendliness of all the staff at the resort.
Cala Pi is definitely our favorite place to stay in Majorca, far from the crowds and in such a beautiful scenery.
Sincerely, Daniel F.
A quick note to send you a warm Thank You!
This cruise was fantastic. Relaxation and sightseeing. A unique experience...
Congratulations to your agents for their organizational skills and for planning such amazing tours on land in particular this one-of-a-kind night in the desert!
Everything was absolutely perfect during the whole cruise.
Looking forward to discovering the rest of the world with you!
Francesca Clayton
We organized a trip for our group of friends (10 people) in Java. We are fully satisfied with the organization of the holidays.
Everything was planned as we agreed. Small problem: the weather but this is unpredictable!
Apart from that, the holiday was outstanding and memorable.
S. O'Neill
This morning, we received our rental income.
Once again, you made us happy to be part of the Global Great Hotels club.
I can say with confidence we are building a long term relationship.
Keep up the good work!
Sincerely,
I'd like say my congratulations to your team for their listening, their kindness, patience to plan our trip and effectiveness to meet our requirements.
We enjoy each and every stays booked through your services, either in your resorts and all over Europe.
We always received interesting tourism information about what to see and where to go.
In addition to the profitability of our product, your agency is very reliable and above all offer excellent customer service.
Recommended!
I would like to take this time to say a big Thank You for all the work Charlotte did for my extremely emergency international trip last week.
My situation was helpless as I was in a hurry and did not find affordable flights to Germany.
Without Global Great it would have certainly cancel this trip and have lost an important client.
Thanks so much for working late to assure everything was done properly.
If you also want to share your experience, send us your testimonial by email at customers@gghotels.net and we will be delighted to include it on our website. Thanks for sharing your experience and helping us doing better.
First of all, we would like to thank you for placing your trust in us and welcome you as a new Global Great Hotels client! In joining us, you just have opened a door to a new world and will soon realise that your holidays and travel will never be the same again!
If you haven’t already done so, you might like to read through the agreement pack that was given to you when you joined Global Great Hotels. It contains important information about your products and how to use your tourism time periods.
Of course, we understand that there is a lot of information to take in, which is why as soon as you return home from your holiday, an adviser will contact you by telephone and go over the main details of your membership, at your pace. Our advisers are travel experts and you will be able to use this time with them to ask them all your questions about top destinations and your next travel.
We provide an online booking form which you can use 24/7 to make your booking requests.
You can give details of everything you will need for your next trip on this form.
Using the new technologies that are now available, our advisers will move ahead fast and search for the best possible prices on your behalf, looking to satisfy your every need.
We will then contact you again by telephone to confirm the final details of your trip with you.
Of course you can also simply call us or send us an email, and one of our agents will be pleased to help.
To cancel or modify a reservation, simply contact your reservation agent by email or phone and give him/her your name, your dates of travel and what changes you would like to make or explain the reason for the cancellation if this is the case *.
(*Please note that all confirmed reservations require a cancellation fee).
You can put it in the reassignment program.
You can invite friends and family to travel instead of you.
You can bank it and use it later.
It is quite easy, you simply need to send your instruction to our Customer Service by email before 31/12 of the year preceding the one you are applying for.
You will then get a confirmation by one of our advisers.
Flash Offers are special offers regularly sent to our clients. They are reserved to Global Great Hotels members only.
Prices, dates and destination are proposed by the reservation department depending on offers available at that time. Note that these offers are only available during 3 days to make your reservation as the availability is limited.
If you received an offer and want to take advantage of it but would like to change something (different departure airport, number of people, dates, etc.) contact our professional booking agents and they will help you with the organisation of your holiday.
Global Great Hotels have many agreements and allow you to travel at very preferential rates. The discounts will depend on the destination, time of year, people travelling and also on the agreements that we have with the specific airlines.
Remember that discounts on flight reservations always apply on your ticket. No discount can be applied on taxes, luggage, seats and other extras.
Not necessarily. Membership to Interval International is optional. If you decide not to renew it, then it will not affect your capacity to use and enjoy your real estate periods and our services.
Of course! You can contact our booking agents to organise holidays anywhere in the world! Just tell us where and when you would like to go, and we will take care of everything for you.
Not necessarily, payment options depend on the conditions applicable to your reservation. Do not worry; you will receive all the necessary information prior to confirming your reservation.
We work with all major airlines. Contact our Reservation Department to know if the airline you want to fly with is part of our partners.
Reservations are generally settled by credit or debit card. If you are an Amex user, inform your booking agent and they will check that you can use it for your booking.